Help centre

Is there audio support for the Real-Time Diagnostic?

Yes! In the Real-Time Diagnostic, questions at a second-grade level or below automatically have audio available. To include questions for grades 3–5, you can extend the audio in your Profile & settings. 

Teachers, to extend the Real-Time Diagnostic audio:

  1. Sign in to your teacher account.
  2. Open your account menu in the upper-right corner, and select Profile & settings.
  3. Under Settings, click on the settings button for Extend audio support.
  4. Check the boxes to extend the diagnostic audio for all students on your roster, specific classes or individual students.
  5. Click Submit.

Parents, to extend the Real-Time Diagnostic audio: 

  1. Sign in to your parent account. 
  2. Open your account menu in the upper-right corner, and select Profile & settings.
  3. Under Settings, check the box for Extend audio support.
  4. Click Submit

When the box is checked, all children on your family membership will have audio support for the elementary-level questions in the Real-Time Diagnostic.